According to industry experts, Merchants lost over $4 billion dollars to online fraud in 2008. Much of this loss was attributed to fees Merchants paid as a result of Consumers knowingly and unknowing filing chargebacks.
Consumer Credit Mediation was created to assist Merchants in defending and winning invalid chargebacks and recovering fees associated with chargebacks. In addition, Consumer Credit Mediation helps educate Consumers on how to increase, protect and properly use their "Online Credit Footprint."
Merchants v. Consumers - The onine purchasing process has changed.
The problem - There is a barrier between merchants and consumers.
The answer - CCM has created a unique process in which both the merchant & consumer are dealt with fairly without the unnecessary loss of time, effort & money.